What to expect at your wax removal appointment

During your first visit to the clinic we will obtain a comprehensive history of your current ear complaint, discuss any previous ear problems you may have experienced and undertake an initial examination and assessment of both your ears. 

This will be done using a special ENT instrument called a Digital Video Otoscope which captures high-definition images and videos of the ears, helping to clearly visualise and understand a diagnosis.

If wax is present to one or both of your ears then we will talk you through the microsuction procedure and gain your written consent prior to the treatment. 

Your general medical history will be discussed along with any existing medical conditions, current medication and any history of allergies.

During the consultation if a contraindication to the procedure becomes apparent then the reason for this will be fully explained.

You'll only be charged our standard consultation fee of £29.99 which includes a hearing check.

Ear wax and debris are gently removed via a fine sterile suction tube attached to a vacuum suction machine.  During the procedure you may feel a gentle pulling sensation as the wax is removed. 

Alongside the sound of the suction itself you are likely to hear crackling and squeaking noises as the suction attaches to the wax.

A microsuction appointment typically lasts around 30 minutes, although we may require additional time to ensure the best possible treatment. In some instances, you may be asked to return (at no additional charge) if the wax cannot be removed at the initial visit.

After the procedure, the doctor will re-examine your ears and take you through the high resolution images and videos captured of your ear, enabling you to see a before and after. If further medical treatment is required then you'll be advised accordingly.

If we do find anything unusual in your ears, we have direct access to an Ear, Nose and Throat (ENT) consultant led advice panel – within 72 hours of your appointment.

If the wax removal was unsuccessful, we may ask you to use olive oil drops for five days before re-booking a return appointment. There is a limit of one follow-up appointment. If wax removal is unsuccessful again then we will talk to you about what to do next.